A useful feedback structure#
- What were you trying to do?
- Which page or version is involved?
- What did you expect, and what happened?
- For a suggestion, what real moment led to the idea?
Redact before sharing a screenshot#
Hide unrelated identity details, notifications, private messages, and information about other people. A feature idea can usually be explained in text; photographs of the two of you or chat histories are not required.
Help us understand your question#
Include a clear subject, the relevant page and any necessary version details. For a purchase-related service question, include the applicable offer so the team can point you to the right terms.