Say what you want handled#
Stopping emails and deleting a signup are different requests. State whether you want only future notifications stopped, or the related registration removed as well, so the team can handle the intended scope.
Provide only what is necessary#
Where possible, write from the signup email, or identify that address clearly. Do not attach account passwords, payment information, identity documents, or someone else’s personal details. If further verification is needed, its purpose and necessary scope should be explained.
Keep the scope clear#
This process covers the Heyou website launch list. If your question concerns another service or a purchase record, name that service in your message so the team can guide you to the relevant process.